.Five9 (FIVN) has been granted the 2024 Aragon Research Advancement Award for Artificial Intelligence Call Centers and also named a Forerunner in pair of Aragon Study Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. The business was actually recognized as one of the most critical seller in the AI Representative Operating systems report.At the primary of Five9’s advancement is their eyesight for The brand new CX, where AI Agents as well as AI-empowered Human Professionals team up to deliver hyper-personalized consumer experiences. The provider lately presented brand-new advancements featuring Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s lofty use of technology in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise named an Innovator in The Aragon Research Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and also Aragon Analysis Globe for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been named a winner of the 2024 Aragon Research Technology Award for AI Call Centers. Additionally, Five9 has been actually called an Innovator in 2 Aragon Study Entire world records: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Facility, 2025. This recognition from Aragon Study underscores Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 document positions Five9 as the most
critical vendor rated in
the record, realizing Five9 s strategic sight for AI-driven innovation in CX. At the center of this advancement is Five9’s perspective for The brand new CX where Artificial Intelligence Agents and also AI-empowered Human being Agents collaborate to deliver hyper-personalized, effortless consumer expertises. Through encouraging organizations to supply transformative consumer communications while reducing expenses and enhancing performance, Five9 is specifying brand new standards for AI-powered options in the call center industry.
AI is actually foundational for generating exceptional customer expertises, and our company are actually honored to be determined by AragonInvestigation as cutting-edge for our efforts to propel the smart connect with facility ahead, mentioned Jonathan Rosenberg, Main Modern Technology Officer and also Chief of AI, Five9. Our concentration has been, as well as are going to remain to be actually, assisting organizations deliver those knowledge with user friendly devices and also capabilities. With each brand-new technology, we take a breakthrough for both Five9 and also for the market overall.
The Aragon Research Development honor determines suppliers leveraging lofty use modern technology to certainly not merely adapt as markets transform, yet to proactively interrupt and also educate how their markets will definitely evolve. Five9 was actually formally offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study honors service.Five9’s devotion to innovation, especially its own sight for mixing artificial intelligence Professionals and AI-empowered Human Being Representatives, is setting a new requirement for how businesses can easily supply hyper-personalized and seamless consumer experiences, pointed out Jim Lundy, Owner, CEO as well as Lead Expert, Aragon Investigation. This honor and document identification improves Five9’s dedication to providing artificial intelligence developments for CX.
Previously this year, the firm presented brand new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers, that enhance the way companies come close to CX, driving better results for each consumers and brokers. About Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, supplies an extensive rooms of services to energy AI-elevated client expertises that provide much better organization end results and Carry Pleasure to CX.
Our linked cloud-native offering enables hyper-personalized consumer adventures as well as even more empowered employees, making every consumer communication a lot more linked, effortless, as well as personal. Depended on by 2,500 +consumers and also 1,400+ partners internationally, Five9 brings together the energy of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.For more information, visit www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The identity of an Aragon Investigation honor victor is actually not a promotion through Aragon Research of any kind of vendor, item, or service. Sight source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) win in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Analysis Advancement Honor for Artificial Intelligence Get In Touch With Centers as well as was actually named a Leader in 2 Aragon Research Entire world documents: AI Broker Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025.
What new AI items did Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to improve client experience administration.How does Five9’s( FIVN )BRAND-NEW CX eyesight impact customer care? Five9’s brand new CX vision blends AI Brokers along with AI-empowered Human Agents to supply hyper-personalized, easy customerknowledge while minimizing prices as well as strengthening performance.
What was Five9’s( FIVN) calculated position in the Aragon Investigation Globe 2025 file? Five9was set up as the best key provider in the artificial intelligence Representative Platforms in the ICC, 2025 file, acknowledging their critical sight for AI-driven advancement in CX. When did Five9( FIVN) obtain the AragonAnalysis Innovation
Honor
?
Five9 was actually formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.